Job description
Avid Systems is seeking a Senior Integrated Eligibility Systems Trainer who will be responsible for designing, developing, and delivering training for the Integrated Eligibility system supporting Medical, SNAP and Cash programs. The incumbent will collaborate with other team members and Organizational Change Management leadership to deliver training and develop and maintain training materials and training schedules. The incumbent will become an integral part of the DCAS Team, building relationships with frontline staff and their leadership.
Key Responsibilities:
- Coordinates IT project management, engineering, maintenance, QA, and risk management.
- Plans, support users.
- Develops technical applications to support users.
- Develops, implements, maintains, and enforces documented standards and procedures for design, development, installation, modification, and documentation of assigned systems.
- Provides training for system products and procedures.
- Performs application upgrades.
- Performs, monitoring, maintenance, or reporting on real-time databases, real-time, network and serial data communications, and real-time graphics and logic applications.
- Troubleshoots problems.
- Ensures project life cycle is following District standards and procedures. Minimum Education/Certification Requirements: bachelor’s degree in information technology or related field or equivalent experience.
- Candidates should possess demonstrated experience in Learning Management System (LMS) design and development. This includes proficiency in eLearning authoring tools (e.g., Articulate or comparable platforms).
- Candidates should possess experience conducting user acceptance testing (UAT), and the ability to design, build, and validate training cases within a system training environment to support instructional delivery and system reinforcement.
Qualifications
- Bachelor’s degree in IT or related field or equivalent experience
- 11 years experience in Information Tech Project management and analytical skills on a mid-large scale IT project with a particular focus on the Change Mgmt.
- 10 years experience in experience presenting information and/or delivering Instructor Lead Training.
- 8 years professional with wide variety of technology and software including Word, Excel, Access, PowerPoint, Outlook, Acrobat, Skype for Business, Visio, SNAG.
- 10 years expert knowledge of the principles and practices of adult learning.
- 10 years advance knowledge of instructional methods and training techniques.
- 10 years ability to facilitate training sessions.
- 8 years ability to evaluate the effectiveness of training techniques.
- 10 years ability to communicate information and ideas clearly verbally and in writing based on the needs of the audience.
- 6 years ability to manage multiple & competing priorities w/ short deadlines. Uses judgement & critical thinking to interpret, prioritize & follow policy.
- 2 years experience training the IBM Curam CGISS and HCR modules.
- 2 years experience training integrated eligibility systems to frontline workers.
If you are ready to take on this challenge and lead our projects to success, please send your resume.
