Job description
Avid Systems is looking for a Master-Level Business Analyst to support assigned projects within DHS. The primary responsibilities for this role include capturing, verifying, and managing requirements and requirements traceability in support of product development, testing, and delivery.
The candidate will be responsible for the implementation and management of business-aligned IT services, ensuring the application platform is of high quality, defect-free, and adheres to industry standards for development, testing, and deployment methodologies. This individual will work closely with DHS OIS and its partner agencies to ensure agency priorities are met, making every problem associated with the platform their own to resolve challenges accordingly.
Key Responsibilities:
Requirements Management & Analysis
- Develop requirements, workflow, and system analysis, working with business stakeholders and users to develop software requirements and specifications for system enhancements and new projects.
- Analyze, design, and evaluate computer systems to address and satisfy business requirements, establishing functional, non-functional, and performance specifications.
- Document and manage software requirements, including the creation of Design Document/RTM drafts.
- Provide innovation solutions to complex technical problems and understand government policies, regulations, and operational goals.
Collaboration & Communication
- Interview and collaborate with stakeholders at multiple management levels to obtain requirements.
- Collaborate with developers and QA to ensure business and system requirements are met and to enhance functionality.
- Conduct business and technical presentations for the customer.
- Provide strategic advice to the lead, management, and customers of the OIS.
- Interact daily with government clients to meet technical requirements for new initiatives.
Documentation & Process Improvement
- Develop and update software documentation, User Guides, and software Release Notes.
- Develop Process Analysis and Standard Operating Procedures (SOPs).
- Provide process and system diagrams using available tools, including Visio Network design drawings.
- Define and document processes to be used by all application developers on the team.
Quality Assurance & Technical Support
- Work with Quality Assurance / Quality Control teams to ensure the application remains secure and defect-free.
- Use monitoring and performance analysis tools to troubleshoot and isolate application performance issues.
- Plan, research, and recommend new equipment, software tools, and related technologies.
Qualifications
Required
- Bachelor's degree in Information Technology or related field or equivalent experience.
- 11-15 years of overall experience.
- 11+ years of experience in requirements identification, use case and scenario capture, and development of visual tools and analytical tables.
- 11+ years of proven experience in a Business Analyst/Business Data Analyst role.
- 11+ years of experience in requirements gathering and documentation.
- 11+ years of experience with Software Development Lifecycle (SDLC).
- 10+ years of hands-on experience with business process analysis, redesign, workflows, and complex logic.
- 5+ years of prior experience as a business analyst for web-based case management, user portal, or data capture applications for human services.
- 11+ years of experience with Microsoft Office tools (Word, Excel, PowerPoint).
- 5+ years of experience with modeling tools such as Visio (required) and requirements management tools such as Contour or Jira.
- 5+ years of proven experience in Agile and SCRUM SDLC methodologies.
Preferred
- Strong analytical skills, time management ability, and detail-oriented.
- Excellent written and verbal communication skills with the ability to facilitate working meetings and ask probing questions.
- Proven experience in superior writing, communication, presentation skills, and interpersonal skills working cross-functionally with senior management.
- Ability to work well in a team collaborating with developers, customers, project managers, and quality test analysts.
- Behavioral characteristics: Adaptable, Analytical, Goal-Oriented/Driven/Self-Starter.
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If you are ready to take on this challenge and lead our projects to success, please send your resume.
