Avid Systems Selected by Tennessee Valley Authority (TVA) for Next-Generation FOIA Case Management

Washington, D.C. – September 9, 2025 – Avid Systems, a leading provider of government-focused IT solutions, today announced that the Tennessee Valley Authority (TVA) has selected its AvidFlow FOIA Case Management System to modernize its Freedom of Information Act (FOIA) operations. This new project will enable TVA to effectively manage a growing volume of public requests while ensuring full compliance with federal standards and providing secure, transparent access to information.

AvidFlow is a cloud-based SaaS solution built on Microsoft Power Platform. It offers a comprehensive platform that manages the entire FOIA lifecycle, from initial request intake and automated routing to redaction, reporting, and secure document delivery. The system is designed to integrate with the National FOIA Portal (FOIA.gov) and aligns with stringent federal security and compliance requirements, including FISMA, FedRAMP, and NIST.

"FOIA is about more than compliance, it requires a system that can handle complexity without slowing down agency operations," said Esther Lazar, CEO at Avid Systems. "With AvidFlow, TVA is putting in place a platform built for secure processing, clear oversight, and alignment with federal standards. We are confident that this partnership will provide TVA with the tools it needs to serve the public with greater transparency and efficiency."

The AvidFlow solution provides a suite of features, including:

  • Public Request Portal. A user-friendly portal with guided submissions, real-time tracking, and electronic document delivery to enhance the user experience.
  • Centralized Case Management. Automated workflows that streamline and reduce manual steps, improving operational efficiency for agency staff.
  • Analytics and Reporting. Powerful tool for monitoring request volumes, tracking deadlines, and generating performance reports to inform decision-making.
  • Built-in Security. A secure environment that adheres to strict directives from the DOJ, OMB, and USMS, protecting sensitive data.

This partnership positions TVA for the future by addressing the common challenges government agencies face, such as rising FOIA caseloads and evolving regulations. The AvidFlow CMS is designed to be future-ready, with continuous updates to adapt to regulatory changes, scalability to handle high volumes without performance degradation, and customizable workflows that can be tailored to agency-specific FOIA procedures.

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